Legal
Privacy Policy
Effective May 29, 2025
1. About this policy
Pulse (“we”, “us”, “our”) operates this website and arranges luxury mobility and concierge services. This policy explains what personal data we collect when you interact with our site or submit a service request, and how we use and protect that data.
2. Data we collect
When you submit a request or inquiry through this site, we collect the information you provide: your name, email address, phone number, preferred service, travel or booking dates, and any additional details included in your message. We do not collect payment card data through this site.
We also collect standard usage data through analytics tools (Google Analytics, Meta Pixel) including device type, pages visited, and interaction events. This data is aggregated and does not identify you individually.
3. How we use your data
We use your personal data to:
- ·Respond to your service inquiry
- ·Arrange the service you requested, including coordinating with independent operators
- ·Send you follow-up communications directly related to your request
- ·Improve our services and website experience
We do not use your data for unrelated marketing communications without your explicit consent.
4. Data sharing
We share your information only with the independent service operators required to fulfill your specific request, such as charter operators, fleet partners, or residence managers. We do not sell, rent, or otherwise disclose your personal data to unrelated third parties.
5. Data retention
Inquiry and lead data is retained for up to 24 months from the date of submission. After this period, data is permanently deleted unless an active service relationship requires continued retention.
6. Cookies and analytics
This site uses Google Analytics and Meta Pixel to understand site traffic and improve our service. These tools may set cookies on your device. You may opt out of analytics tracking at any time through your browser settings or by using the Google Analytics opt-out browser add-on.
7. Your rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise these rights, contact us at the email below. We will respond within 30 days.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. All data transmissions are encrypted via HTTPS.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.
Contact
For any questions about this policy or to exercise your data rights:
pulsexotics@exoticsinfo.com